Sessions
I will typically schedule all of my packages
between the hours of 9am and 6pm Friday, Saturday, and Sunday. Exceptions can be made
for evenings on weekdays consultations if agreed personally with me.
Bookings
Please make every effort to book appointments at
least 4 weeks in advance to avoid disappointment and also to give me the necessary time
to prepare. To make an appointment you can email or WhatsApp me via this site. All fees
are due in full 48 hours after the booking is made, otherwise the booking will be
canceled.
Rescheduling
I appreciate there may be times when you will need
to reschedule an appointment we have booked. I ask that you please give me as much
notice as possible if you know that you want to reappoint.
Cancellations
If you are unable to make your appointment, you
must inform me, ideally in writing at least 48 hours before the scheduled time. If less
than 48 hours notice is given, I reserve the right to charge you 25% of your overall
fee. If more than 48 hours notice is given we will deduct a USD 50 admin fee before
issuing your refund.
In person services
I am now based in Dubai. I do in person services
within the UAE. If you are located outside of the UAE, I suggest you book online
services.
Client Questionnaires
If requested, please fill in one of my Customer
Questionnaires and return it at least 72 hours prior to our appointment.
Phone and Email Support
Once you become a client of Teefa Image Consulting
you are not forgotten. Contact me for up to 28 days after using my services and I am
more than happy to provide you with additional assistance.
Please prepare for any session that you
book.
Wardrobe Edit
- Please arrange your wardrobe into like items. For example,
group all your trousers together, suits and shirts together etc.
- Identify the clothes and accessories that you love and
also the ones you wear the most. The goal of a wardrobe edit is to keep the clothes that
you either love, feel confident in or are highly practical.
- Spend some time really focussing on what it is you are looking
to achieve from your wardrobe and from my time spent with you.
- Please ensure you have all clothing and accessories easily
accessible for me on the day.
- Further details will be given upon booking.
Personal Shopping
On a serious note, eat well in the morning,
shopping can get tiring otherwise and I want us to be able to maximize on the
day
Ensure you wear comfortable clothes that can be
easily removed, constantly changing in and out of your clothes can be time consuming and
tiring.
If there is anything in particular you want to buy
to go with something else you own, bring those item/s with you.
If anything changes from our initial consultation
i.e. you really want to buy something for a particular occasion now or your budget has
changed, please let me know at least 24 hours in advance.
Groom Styling
If there is a theme for the wedding, please let me
have all the information before we meet up. This question is addressed in the
questionnaire you will be asked to fill in. If there are any samples of the coloring,
please bring that with you as it is a distinct advantage.
Please bring with you anything you have bought,
clothing or accessory wise for the wedding so far.
One thing I ask of all clients is to come into
this process with an open mind and be prepared to try new things.
Service Provision
Access to Services: Services such as guidance,
outfit creation, and personal shopping are accessible as per the details of the
subscribed package. Services are booked in as per availability. You should be aware that
booking availability can vary, however, you should always be looking at at least two
months in advance to avoid disappointment.
Usage of Services: Clients are encouraged to
actively engage with the services to maximize the benefits of their
subscription.
Provider’s Rights and Obligations
Service Adjustment: We reserve the right to modify
or discontinue services or features to adapt to changing trends and laws.
Suspension for Non-Payment: Services may be
suspended if payment cannot be processed. Access will be restored upon settlement of
dues.
Client’s Rights
Refunds: Refunds for cancellations are not
typically provided given the nature of the services. However, exceptions may be
considered on a case-by-case basis.
Service Quality: We commit to high standards of
service. If services do not meet these standards, please contact Ahmad directly for
resolution.
Modifications and Amendments
Changes to Terms: Terms may be updated
periodically to reflect changes in our business or regulatory requirements. Clients will
be notified of significant changes.
Legal
Governing Law: These terms are governed by UAE
law. Disputes arising under these terms shall be subject to the exclusive jurisdiction
of UAE courts.
Privacy and Data Use
Data Protection: Personal information will be used
strictly for service provision and improvement, and not disclosed to third parties
without consent.
Contact and Communication
Customer Support: For assistance or to discuss
your bookings, please contact Ahmad Mostafa directly on 971545183833 or
ahmad@teefa.me